Privacy Policy

Effective October 26, 2026

In short

• Under a review, people see only your Telegram name and your role.
• We do not get your phone number or your Telegram chats.
• Only moderators see screenshots and dispute correspondence. We do not pass them to the project owner.
• No cookies and no third-party analytics. We do not sell data.
• If you delete your account, you decide whether your reviews are deleted or stay up without your name.

1. What this policy covers

This policy explains what data Rated processes, why we need it, who sees it and how you can control it. The data is processed by Rated, referred to below as "we".

The policy applies to all of Rated: the @ratedapp bot, the Telegram mini app, inline mode, the rated.tg website, the website widget (badge, card, feed) and notifications in the bot.

It covers:

• Rated users: review authors, project owners and readers;
• visitors to rated.tg and to websites that show the widget;
• people who write to us, including at legal@rated.tg;
• project admins, to the extent that we collect public data about their projects.

The words "project", "author", "owner" and "owner dashboard" mean the same here as in the "Terms of Service".

Rated is for people aged 16 and older. If we learn that a user is under 16, we delete their account and data.

2. What we get from Telegram

You can only sign in to Rated with Telegram. Your account is tied to your Telegram ID.

• When you open the bot or the mini app, Telegram sends us your ID, name, username, profile photo and language.
• When you use @ratedapp in a chat, Telegram sends us the text of your query and your ID. We do not see the contents of the chat you are in.
• When you message the bot, for example to contact support, we receive those messages.

We do not get your phone number, your Telegram chats or your contact list. We will never ask for your password, login code or phone number.

3. What you post and send us

Reviews. The rating from 1 to 5, your role, the text, the review fields (such as price, post format or exchange rate) and the "What went wrong" reasons. This also includes the "helpful" marks you give other reviews. If a dispute is opened on your review, it also includes your reply in the dispute and the materials you attach.

Proof. Links to ad posts, transaction hashes and screenshots that you attach to a review. Section 10 explains how we check transactions.

If you are an owner. Which projects you have verified and how, your replies to reviews, the disputes you open and the evidence you attach, and the widget code issued to you.

Reports and requests. Reports made through "⋯" → "Report", messages to support in the bot and at support@rated.tg, and emails to legal@rated.tg with any attached documents and contact details.

Send only what is needed for the check. On screenshots, you can cover anything that is not relevant: other people's names, numbers, other deals.

4. What we learn about projects ourselves

We collect data about projects from Telegram and open sources:

• the name;
• the username and its change history. We track it by the channel ID from the moment the channel appeared on Rated;
• the description and subscriber count;
• SCAM and FAKE labels;
• posts at links from reviews: the date, the views and whether the post was deleted early.

We need this data to run project pages, check proof and help readers recognize a project after it has been renamed.

This is data about projects, not people. But if it can identify a person, for example an admin's public username in a channel description, we handle it as carefully as personal data. We do not collect admins' private data.

A project page exists without the owner's consent. If the data about a project is wrong, the owner can contact support. SCAM and FAKE labels are set by Telegram, and Rated only displays them. Only Telegram can remove them.

5. Technical data, cookies and settings on your device

When you open rated.tg, the mini app or a page with the widget, your browser sends the usual technical request data, such as your IP address and information about your browser and device. We use it to:

• keep the service running;
• catch manipulation and multiple accounts;
• find and fix bugs.

Also worth knowing:

• The website has no cookies.
• There is no third-party analytics and there are no ad trackers.
• The mini app stores your chosen language and theme on your device.
• The widget loads from rated.tg and sets no cookies. Rated does not give the owner of a website with the widget any data about the people who see it. The website itself may have its own cookies and analytics, and its owner is responsible for them.

6. Why we need this data

We need data to:

• let you sign in to Rated and use your account;
• publish reviews with the author's name and role;
• check proof;
• calculate project ratings and statistics;
• moderate reviews and fight manipulation and multiple accounts;
• handle disputes, reports and appeals;
• send notifications in the bot;
• answer support requests;
• keep evidence in case of disputes and claims, for example who published a review, when, and what proof they attached;
• comply with the law;
• improve Rated.

What we do not do: we do not sell data, we do not show ads based on your data and we do not build profiles for advertisers.

7. The language model and automated checks

Some of the work in Rated is done by a language model. It:

• picks 3 statistics blocks for a project from a catalog, plus one or two questions for the review form;
• parses the review text into fields. You confirm the fields with a tap, and only confirmed fields are published;
• flags possible violations for moderators.

The model does not calculate numbers: ratings and statistics are calculated by code. The model's flags are hints for moderators, not decisions. Disputes are decided by a person.

Automated checks also look for signs of manipulation. They can hold a review until a moderator looks at it.

The model provider receives the review text and public project data and processes them on our behalf.

If you disagree with an automated decision, contact support. A person will review it.

8. Who sees what

Pages on rated.tg are indexed by search engines, so a review can be found through search. An inline card sent to a chat stays there, even if the review is later deleted.

9. Who else receives data

We do not sell data and we do not share it with advertisers. Data goes only to those Rated cannot work without, and only as much as they need.

• The language model provider: the review text and public project data. It processes them on our behalf.
• Telegram: everything that passes through the bot and the mini app. Telegram processes this data under its own rules and its own privacy policy.
• Contractors Rated cannot work without: only on our behalf and only as much as their task requires.
• Government authorities: only in response to a request that is legally binding on us, and only within its scope.
• Whoever takes over Rated: if the service changes hands, the data passes to the new owner on the same terms.

We do not reveal a review's author to the project owner or to the person who filed a report beyond what everyone can see. The only exception is when the law requires it.

10. Checking transactions

Transaction hash. We check it in the public blockchain: the amount, time and recipient. This data is public and cannot be changed. Anyone who knows the hash can see it, and no one can delete it, including us. Keep this in mind before you send a hash.

We keep the hash and the check result with the review as its proof. What is publicly visible is the mark that the review is confirmed.

11. How long we keep data

We keep each type of data only for as long as it serves its purpose from section 6.

• Your account and data from Telegram: while the account exists.
• Reviews: while they are published. Reviews you chose to keep without your name when deleting your account stay on the page, now without your name.
• Proof and screenshots: while they are needed to check the review and for any dispute about it.
• Dispute, report and appeal materials: while they are needed to reach a decision and to defend against claims.
• Records of violations, manipulation and blocks: as long as needed to stop a violator from coming back with a new account. This is why they may be kept after the account is deleted.
• Technical request data: briefly, while it is needed for security and finding bugs.
• Public project data and username history: while the project has a page.

When data is no longer needed, we delete or anonymize it. Backups are overwritten over time.

12. Your rights and requests

On your own in Rated, you can:

• edit or delete your review, reply or "helpful" mark;
• remove @ratedapp's admin rights in your channel after verification;
• block the bot. Notifications will stop, but deadlines, such as the 3 days to reply in a dispute, still run.

Through support, you can:

• get a copy of your data;
• correct inaccurate data;
• delete your account, see section 13;
• object to processing or challenge an automated flag;
• ask any question about your data.

It is best to send requests from the bot: that way we can see they come from the account holder. If you write by email, we may ask you to confirm the request in the bot. We reply without undue delay.

What we cannot do. We do not delete data that is needed for an open dispute, for fighting manipulation or by law. We cannot delete data in the public blockchain, inline cards already sent to chats, or copies of pages in search engine caches. Search engines update their caches on their own schedule.

If you are mentioned in a review and you are not the author, tap "⋯" → "Report" under the review. If you do not use Rated, write to legal@rated.tg. The process is described in "Disputes and Complaints".

13. Deleting your account

To delete your account, contact support: @ratedapp → Profile → Support, or support@rated.tg. We will ask what to do with your reviews.

• Delete them. The reviews disappear from project pages and widgets, and the rating is recalculated.
• Keep them without your name. The rating, role, text and fields stay on the page without your name and still count toward the rating.

Your data from Telegram, owner status and access to the owner dashboard are deleted with the account. Inline cards already sent to chats stay there. Section 11 explains what we keep longer and why.

Blocking the bot does not delete your account.

14. How we protect data

• Only moderators see screenshots, dispute materials and reports.
• Other data is available only to those who need it to run Rated.
• No protection is absolute. If a data breach affects you, we will tell you in the bot.

What you can do: keep your Telegram account secure and turn on its cloud password. We will never ask for your password, login code or phone number. If someone asks for them in Rated's name, it is not us.

15. Changes and contacts

A new version of this policy is published on rated.tg with a new date. We announce significant changes in the @ratedapp bot and on the website before they take effect. Edits that do not change your rights apply from publication.

The Russian version takes precedence over translations.

Questions about your data: @ratedapp → Profile → Support, or support@rated.tg.

If you do not use Rated but your question is about your data in a review: legal@rated.tg.